Who we are

Our website address is: https://ladakhsharedtaxi.com.

Privacy policy is required by the law and this policy only applies to https://ladakhsharedtaxi.com and not to the websites of other companies, individuals or organisations to whom we provide links to our websites.

Use of Your Information

We collect your information for the safety of our guests, and to understand who we are accommodating, for the safety of our staff and others travelers. In addition, website user and guest data are collected for statistical purposes. We also collect our guests’ nationality, date of birth, gender, for statistical analysis purposes. When you visit our websites, we may automatically log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to help us manage our websites and to collect broad demographic information for analytical use. For reservations, we send guests confirmation emails and will, therefore, require your email address. Exceptions may occur in the case of us needing to contact previous guests in relation to post or lost property.

Reservation Data

In order for us to confirm a reservation for you, we do require some information. This will usually consist of:
Your name and address
Telephone or mobile number – in case of an emergency
Gender
Nationality
Date of Birth
Identification data i.e. Passport, Driving License details
Credit card details, including the three-digit code that appears on the back of your credit card
Date of arrival and departure
Email address
Upon arrival, we will require the same information from your fellow travelers, please ensure they are all aware of this to ensure a quick and efficient check-in taxi.

Credit Card Data

In order to guarantee reservations via all channels (telephone, website or smartphone application, but not restricted to), we require a full 16 digit debit/credit card number, name on the card, card type (we accept VISA, Master Card or Maestro), three-digit security code and the expiry date. Your debit/credit card details are only used to secure your booking and https://ladakhsharedtaxi.com will only debit the account if you do not follow our cancellation procedure. Reservations that are canceled at least 1 days prior to arrival are not charged for, whereas no shows or failing to cancel in excess of 1 days will incur a charge as equal to advance paid. https://ladakhsharedtaxi.com indemnifies itself against all data use on and reservations made via third party websites/agents. Please refer to their relevant privacy policy and terms and conditions.

Guests’ Personal Data https://ladakhsharedtaxi.com respects guest privacy and will not sell or disclose guests’ personal information to any other person, business or third party unless in the case of an emergency and/or it is seen as part of our duty of care.

Keeping Guests’ Information Updated

As a Taxi provider, we have guests returning to us on a regular basis. It is your duty to inform us if any of your personal information, which we hold about you, needs to be updated. We may contact you at any time if you have booked with us and we suspect we hold false information about you.

Website Security

The Internet is not a secure medium. However, we have put in place various security procedures, including firewalls that are used to block unauthorized traffic to our website.

Third-Party Websites

Our website contains links to many other websites promoting their business and needs to our guests. https://ladakhsharedtaxi.com indemnifies itself against all data use on and reservations made via third party websites/agents. Please refer to their relevant privacy policy and terms and conditions.

Disclosing Guests’ Personal Information to Third Parties

Other than that for the purposes referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud).

Your Rights

By submitting your information to us, you consent to the use of that information as set out in this Privacy Policy. You may request at any time that we provide you with the personal information we hold about you. You may also choose to add, modify or delete information about you stored with us. The provision of such information will be subject to proving your identity and full address with a utility bill and acceptable photo ID. For any such requests, please reach out to us on support@ladakhsharedtaxi.com.
You also have the right to lodge a complaint with an EU supervisory authority in case of discrepancies, however, we do hope you would give us chance to rectify it first by reaching out to us on support@ladakhsharedtaxi.com.

Changes to Our Privacy Policy

We may change our Privacy Policy at any time. Continued use of our website signifies that you agree to any such changes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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